It’s starting to sound a bit trite, but our success story isn’t stopping. In 2021, Covid again failed to slow us down. Of course, we had to manage the difficult conditions, as well as the rest of the economy, but we think it is fair to say that we handled it in the right way.
In the first half of the year, we simply continued on with the momentum we had in 2020 and still managed to win another great customer with Eutraco. We were becoming less and less dependent on one big customer, thus spreading the risk.
It might have been too good to be true … On July 2 we were faced with a cyberattack. During the night of July 1 to 2 our IT provider was hacked, which we had not experienced before. Suddenly everything was gone; no mails, no schedule, no history, nothing. We had to make do and fly blind for a while, hoping we wouldn’t have any major accidents along the way. As of the weekend, we were able to fall back on our way of working from 15 years ago and got back on track. It was accompanied by the necessary misery, but everything gradually turned out all right. In the aftermath, we decided to shift up a gear and put everything in the cloud.
In 2020 we had a nice project in Luxembourg during the summer, this year, however, that was not the case, resulting in a decline of +- 10% during the summer months.
Everyone was able to enjoy the wet summer to recharge their batteries and that might just have been what we needed. In September, orders kept filing in and we had days where we employed 90 or more people. The outlook for Q4 was good.
In mid-October, the management team went on a weekend to visualize the future and, additionally, to draw up a plan that we intend to try to stick to. Focus on preserving what we have, with more attention to support at work in general. Partly because of Covid, our operation was somewhat diluted, though there were always opportunities that we could take advantage of.
September’s volumes maintained and even increased. From mid-October, we regularly had to disappoint customers due to lack of capacity, to the extent that it appeared to become a structural problem. We had never experienced this before!
As usual, there was some decline toward the year-end, which was actually a welcome breather. However, orders were already coming in for early January.
As of 01/01/2022, 10 new contracts were drawn up, pushing our workforce toward 75 FTE’s.
We closed 2021 with more than 40,000 TEU on the counter, a 15% increase compared to last year. The outlook for 2022 is good, with some more news in the pipeline.